Support & Administration Careers
The following department is not customer-facing, however there is always contact with both internal and external customers so excellent customer care skills are still required, as is very good written and spoken English plus skills and abilities relevant to the particular role.
This department covers everything from reception and switchboard to providing quotations, sales and purchase ledger and taking account payments. Staff in administration must speak, read and write very good English.
The receptionist is the first point of contact for all customers coming into the administration area, therefore excellent communication skills are paramount. They are also responsible for answering the switchboard and must be able to gain a good knowledge of all the products we sell to enable them to answer customers’ questions and to direct them to the correct department.
There are four main areas in the actual administration office: Accounts, purchase and sales ledger, credit control, and pricing and quotations.
Each of these areas demands specific skills relevant to the role but generally a good background in maths and computer skills are important.
Operations Careers
This department is based down at La Collette. It is responsible for the unloading, booking in, storing and delivery of goods to our customers. Allstaff in this area need to be physically fit as there is a lot of lifting and carrying.
There are two types of jobs in this area: Driver / storeman and driver’s mate / storeman. For the driver / storeman, a clean driving licence is essential and a good knowledge of the Island along with the ability to speak read and write acceptable English is important. The driver’s mate must be capable of helping to load and unload vehicles and direct the driver, so the ability to read a map and give clear and concise instructions is a must.
