Staff in these areas are customer-facing and need to have or be
able to acquire excellent customer service and selling skills. Good
spoken and written English are important. They will also need to be
able to operate a till and have basic computer skills.
Product knowledge in any of the following areas would be
welcomed; however we do provide full training.
Architectural Ironmongery
We stock a large selection of architectural ironmongery for home
& commercial use - everything from nails & fixings to door
furniture, shelving & brackets. We also sell a large range of
home and office safes and security products.
Paramount in this area is the willingness to learn all the
technical aspects of our products - and there are a lot! - in order
to explain and advise the customer properly. The ideal person
should also be enthusiastic, flexible and committed to excellent
customer service.
Curtains & Soft Furnishings
Within Curtains & Soft Furnishings we stock leading brands
such as Designers Guild, Sanderson, Romo & Harlequin. We offer
a full measure and make-up service for curtains, pelmets, swags
& tie backs.
Along with dealing with day to day sales, staff in this area
assist our customers with colours, styles & fabrics, therefore
creativity, panache and flair are important. Staff also need to be
computer literate as they are responsible for typing up quotations,
placing orders and keeping stock records.
Decorating & Flooring
We stock interior and exterior paints and can mix colours to
match customer samples. We also stock everything required for home
decorating - sanding, filling and priming - plus wallpaper,
alongside fence paint, decking treatments, masonry paints and so
on.
A working knowledge of DIY and a background in decorating would
be a distinct advantage and must come along with a willingness to
help people.
In this department we also sell a wide range of quality
flooring. Previous knowledge of this would also be of benefit.
Fireplaces and Stoves
We have varying styles of real, gas and electric fires and
stoves, including the Acquisitions and Charnwood ranges. Here you
will need to advise, sell & arrange the fitting of our products
whilst providing the highest level of customer service & advice
on secondary sales for items such as flues, fire baskets, companion
sets, fenders and other fireplace accessories.
Showrooms
We sell a full range of lighting from spotlights to
indoor/outdoor lights, plus everything in-between!
Alongside these, we sell dishwashers, fridges, freezers, washing
machines and cookers. Also stocked are smaller electrical items
such as toasters, heaters, radios and all accessories relating to
the above lines.
The ideal candidate to join this busy department will be
articulate, presentable & conscientious. Being willing to gain
a thorough working knowledge of the products on offer is a must, as
is the ability to offer first rate customer care.
Tools
We stock renowned, reliable brand names such as Bosch, Hitachi,
Metabo, Dewalt and Record.
As well as an extensive range of power tools, we also stock a
full range of hand tools to suit both the professional and DIY
enthusiast, alongside work/protective clothing (boots &
overalls).
A working knowledge of power tools and DIY would therefore be a
distinct advantage for any candidate wishing to join this busy
department. A willingness to assist people and a background in a
similar sales environment would be beneficial.
Furniture
We offer classic, contemporary & retro free-standing
furniture from across the world for bedrooms, lounges, dining rooms
& kitchens from manufacturers such as Coach House &
Dan-form.
To work in this department you will have strong sales experience
and the ability to gain a thorough knowledge of all the different
ranges whilst offering an exceptional level of customer
service.
Spas
We sell Master Spas and Swim Spas - with working models on show
- along with all the accessories to keep the waters and tub clean
and sparkling.