Support & Administration Careers

This department is not customer-facing, however there is always contact with both internal and external customers so excellent customer care skills are still required, as are very good written and spoken English plus skills and abilities relevant to the particular role.

The department covers reception and there are four main areas in the actual admin office: accounts, purchase and sales ledger, credit control, and pricing and quotations.

The receptionist is the first point of contact for all customers coming into the administration area, therefore excellent communication skills are paramount. They are also responsible for answering the switchboard and must be able to gain a good knowledge of all the products we sell to enable them to answer customers' questions and to direct them to the correct department.

Each of these areas demands specific skills relevant to the role but generally a good background in numeracy and computer skills are important.