New Government Guidelines: Essential Businesses & Stay Home Directive To The Public
Our Dumaresq Street store remains open for the essential items, and as listed in the new Government guidelines. (Issued 29th March 2020)
Therefore our Tools and Ironmongery departments will be open and a restricted range of domestic appliances and paints will also be available. We will be adhering to a strict 2m distancing. Plus additional measures in store, such as sanitizing, and customer queue and flows will be managed.
Also, our Trade Centre for the Construction Industry is also open at La Collette.
From these locations, we are able to deliver the following products:
* Plumbing * Paint & decorating
* Building Materials * Domestic Appliances
* Tools & fixings * Light Bulbs
* Ironmongery * Outdoor Living Products
To ensure the safety of our customers, and colleagues, we regret that all our other departments are not open for retail. We are however available over the phone to discuss on 738806 or via email: email@example.com & will be able to consult with you on products from all areas of our business.
Unfortunately and until further notice, to again protect you the customer, and our staff with the spreading of Covid-19, we won’t be able to enter your property.
As we will not be able to maintain the minimum 2m distancing, and with the risk of contaminating surfaces, all deliveries will now be made to the main entrance of your home. If you have a shared entrance, or live in an apartment block, we will bring it into your apartment, not just the front entrance to the building. Outdoor products can still be placed into your garden and positioned in the usual manner.
When we make any delivery, we politely ask that you distance yourself from our drivers by the advised 2 metres. This helps to reduce the risk of spreading the virus & will protect you and your families.
We are able to deliver but are no longer available to do installations.
Unfortunately all installation services are temporarily suspended as we won’t be able to enter your home to carry out the installation for the safety of both our customers and colleagues.
We are also currently unable to deliver American Style Fridge Freezers or Range Cookers. If you have an old appliance to be disposed of, unfortunately we cannot take this away at this time. We would be happy however to come back at a later date to collect this once the virus situation changes or it has been left outside for a minimum period of 72hours